Strategic ERP Implementation & Advisory for Australian Organisations

With all our data now in one place, it means we can proactively communicate with customers if we need to. We can serve customers better. With a strong database, excellent reporting and operations which run smoothly the business is positioned to scale further.

The upgrade itself is quite straightforward – but the trick is to invest your time, energy and attention into the preparation and the testing. We wanted to benefit from numerous improvements and updates in the 9.2 version of the software. At the same time, we had several other justifications, such as eliminating outdated programs which were not compatible. While you may think 5 weeks or whatever is heaps of time, the deadline creeps closer and before you know it, the upgrade is happening. Professionally, Cloud Factory's team was very good. Once we had the upgrade locked in, the guys were here and knocked over a whole lot of stuff in just two days. The implementation took place while I went away for a long holiday. However, Cloud Factory took care of the launch so well I didn’t have a single call about the upgrade whilst away.

Watch Cygnett's Success Story

It was a long day... longer than I expected... but at every step, I was impressed with the attitude Cloud Factory's team, skill level and overall professionalism. There wasn't a problem they couldn't find a solution for. 

Again it reinforces in my mind what a good decision it was for us to move to Cloud Factory. Congratulations on having such great assets in your team!

Visibility across the supply chain, across multiple batch codes and numbers, is also far better than it was before. Previously, we could only drill into one product at a time – now we can do the whole lot in one go, which makes inventory control far easier. The system has been up and running for several months and it is performing as expected. But the best benefits are yet to come. This business has grown rapidly as we have established a ready market for our products and it is going to grow much further. Most of our customers themselves run SAP. In time, we’ll look to integrate our supply chain with those of our customers – and most importantly, we have the headroom with Business One to grow as much as we like without having to think about changing the ERP system.

Have a read of the full Success Story here

The time had come to upgrade to an ERP to manage the growing business – and due to operating across several sites, it was essential that any solution they chose would allow them to work remotely.

After undertaking an extensive needs analysis supported by the Cloud Factory Team the Woolcock Group decided on MYOB Advanced as it could perform all their required tasks and was considerably less expensive than so-called leaders in Cloud ERP deployment capability.

Since implementing MYOB Advanced, the team at the Woolcock Group have been able to streamline several processes and save an enormous amount of time on reports and consolidation.

In addition to this, the ability to access their accounting files through a web browser has meant the flexibility to work from anywhere, making managing all the separate businesses much easier.

Cloud Factory's Senior Lead Consultant - ERP has been extremely responsive, always helpful and if I am honest has probably saved our business from falling into a heap during our transition.

We have not only changed IT systems, but phones, staff, freight services, accounting etc and not one of these other aspects have been dealt with by the external parties as well as Cloud Factory has helped us.

Too often people are quick to criticize and praise is hardly ever heard, so I wanted to take this chance to give it when due.

Cloud Factory - thank you...

Good in-depth coverage of product and excellent knowledge was shared at the training for MYOB Advanced by one of the Senior Lead Consultant - ERP at Cloud Factory. Summary handouts of the course material were handed out during the session which was relevant to users. Good training and good training environment were presented for the learners. 

The training sessions with one of the Senior Lead Consultant - ERP was very helpful and it helped speed up the current process. We recommend this training for everyone in our finance department.

I have been liaising with the MYOB Product Manager at Cloud Factory in regards to an unload issue with Woolcock imported invoices.

I feel it necessary to reflect in writing the outstanding customer service he has been providing me today and yesterday. It’s not often I come across such thorough and proactive support. I would like this email to be passed on to his management.

Thank you Cloud Factory, you have put my mind at ease and I truly appreciate your fantastic customer service..!

It was lovely to attend the User Group Event yesterday to learn the updates, tips and the hints to make better use of the system. Meeting everyone in Cloud Factory and the MYOB Advanced Developers and other MYOB Advanced customers and communicating with ideas and queries makes this meeting very informative. Thank you for the invitation and organisation.

We would like to express our thanks with your help especially to the product team on the migration and continuous support to the system. We have been using MYOB Advanced for 13 months now, our team is getting better use of the system and more efficient in saving double entries, the ability to work in multi-currency conversion etc since having this ERP system. An excellent takeaway from yesterday is there are much more functions on reporting, projects, add-on apps that can be utilised and to be explored to help with the business. And I will start following the blogs that Johnathon wrote up.

On behalf of the team at Interchem Pty Ltd we’d like to wish you and your family a very Merry Christmas and thank you for your continued support. We look forward to working with you in the new year.