Sage User Group - Microsoft Dynamics 365 Sales & Customer Service
Sage User Group Event
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Slides - In-Action Workshop
Sage User Group
Slides - In-Action Workshop
Hello and welcome back to our Sage User Group Training Event sponsored by Cloud Factory!
This month we have a special topic and due to popular demand we will be showcasing the Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Customer Service solutions. In this session we will showcase the functionality of both of these high end Microsoft solutions and will give you a typical day in the life of demonstration.
So if you are looking for a more capable lead, opportunity and, pipeline management solution to provide better funnel visibility and management of your sales teams or are looking for the ability to convert inbound support emails automatically into service cases with the ability to prioritise and report on queues and cases, then this session is for you. Join us to see what Microsoft has to offer and to gain an understanding of how you can leverage the Microsoft portfolio.
Join us to see what Microsoft has to offer so that you are well informed on the Microsoft portfolio.
Agenda
Functions of the System
- Overview
- In-Action Workshop
Microsoft Dynamics 365 Customer Service
- Overview
- In-Action Workshop
When is the event?
Who are the speakers for this event?
Franz Munnich will be delighted to take you through this online training on the day!
Will I be able to ask questions?
The online event is set in a webinar format. To avoid distractions and confusions during the event, all attendees will be on mute. However, you will be able to virtually put your hand up for questions or post the questions in the 'Questions' section and we will answer them at the end of the event!
Will I get a recording?
If you are unable to attend live, still register as we’ll send you the recording.